2022 年 7 月 15 日，来也科技全球连线 7 周年司庆，遍布于全球各地的来队战友们共同欢呼，迎接新一岁的新挑战、新机遇、新未来。在过去的一年中，来也科技完成了 C++ 轮 7000 万美元融资、携手汇聚了 70 万+ 开发者，在智能自动化的道路上昂首阔步，“7”心协力、未来可“7” ！

来也科技董事长兼 CEO 汪冠春全

来也科技董事长兼 CEO 汪冠春全球公开信 英文演讲视频

以下内容为全球公开信节选及翻译：

去年是来也科技成立的第 6 年，一个在中国传统文化中表达“顺遂顺利”的吉利数字。而在过去的一年，来也科技也的确顺利从一家专注于中国市场的初创企业，成长为全球智能自动化市场的先锋者。

我们成为了第一个入选 Gartner RPA 魔力象限的中国品牌，让中文拼音“Laiye”首次出现在世界级报告中；也在 Gartner “客户之声”报告中被评为 TOP 3 的全球“客户之选”；同时，来也科技也是全球唯一一个在 RPA、Conversational AI、IDP 三大智能自动化核心产品 Everest PEAK Matrix 系列报告均上榜的技术供应商。我们很高兴能获得这些认可，也对背后默默付出的来队队友、持续支持的客户、合作伙伴、开发者及投资人满怀感激。

未来可 7

新市场、新客户6 年生日之际，来也科技官宣了周玉荣 Robert Zhou 与 Ronen Lamdan 的加入，并分别成为中国与国际业务中心负责人。随着他们的加入，我们与更多世界大型企业与组织携手，服务超过 200 家 500 强企业与 200 余个省市政府及上千家中小企业，并在今年 Q2 赢得了中石油和新加坡国家图书馆委员会的信赖合作。而我们也坚信，未来将远不止于此。

未来可 7

新产品、新可能今年 4 月，来也科技在 LAIYE LEAD 2022 智能自动化产品发布会上正式推出流程挖掘产品 —— 「流程探索者」，作为来也科技智能自动化平台的又一重要组成部分，以帮助 RPA、IDP 及对话式 AI 平台智能识别发现更多可自动化机会，以“数字化劳动力”+“智能数据应用”双轮驱动，为全球企业及组织“数字化”到“数智化”的转型之路保驾护航。

7 心协力

新血液、新认可同样是在今年 4 月，来也科技完成了由厚朴 Magnolia 成长基金领投，优山资本和 VMS Group 鼎珮集团联合领投的 C++ 轮 7000 万美元融资，C 轮累计融资金额超 1.6 亿美元；并完成了对法国对话式 AI 公司 Mindsay 的全资收购，开创了中国人工智能企业通过收购欧洲创业公司来加速 AI 业务全球化的先河。收购完成后一个季度过去，我们很高兴地看到，截止目前所有 Mindsay 的原有客户无一流失，而部分客户已经在收购后进行了对来也科技更多产品的增购、扩大加深了合作范围。

7 心协力

新基地、新任命

6 周年时，我们在新加坡设立了首个海外办公室作为来也科技亚太总部，而 7 周年之际，来也科技全球化团队已有超过 100 名成员，分布在澳大利亚、巴西、法国、立陶宛、马来西亚、墨西哥、荷兰、菲律宾、西班牙、瑞典、泰国、英国和美国等 15 个国家及地区，并全新任命了 3 位全球领导者：

William D Vanderbilt

Global Enablement Officer

全球赋能官

Brad Fornaciari

Global Brand Advisor

全球品牌顾问

Braham Shnider

Global Strategy and Ecosystem Officer

全球战略与生态官

我们致力于建立一个更加全球化的团队 ONE TEAM，遍布于世界各地却心怀同样的目标愿景，在看似“去全球化”的环境趋势中拧成一股绳。

今天，来也科技迎来了 7 岁生日，对于初创企业来说这并不是一件容易的事情，而在如今动荡的市场环境中更显得格外难得。展望未来，我们充满勇气意气风发，也心怀敬畏。

回想起 2019 年疫情前，我曾在 MIT EmTech China 上发表了第一次英文的公开演讲，我用“智能机器人将彻底改变我们的工作和生活方式，就像 40 年前的个人电脑一样”作为了演讲开场词，并提到：自 1980 年以来，工厂自动化增长了 75%，而办公自动化仅增长了 3%。

持续了 3 年的疫情使得生产效率的提升变得更加必要，因为现在混合办公越来越主流，用工模式更加分布式、运营或供应链中断愈发频繁。许多企业与组织都面临着此类“work execution gap”，而来也科技希望在这个人工智能时代彻底改变工作方式，通过数字化劳动力与智能自动化来释放人类员工的重复性任务处理时间、投入到更高价值更高创造力的工作之中。

有趣的是 7 这个数字在东西方文化中都有“完美”的寓意。我们坚信我们将引领这场“工作”革命的复兴，这也将是来也科技破茧成蝶，迸发光辉的关键一年。我们也必将在接下来的“百日大战”和“闪电战”中收获更多，敬请大家一同期待。

以下内容为全球公开信英文全文：

Last year when Laiye turned 6, I told you that 6 means smoothness in the Chinese culture. Looking back, it indeed brought us a smooth transition from a China-focused start-up to a legit global challenger.

Laiye became the first Chinese brand to be selected into Gartner Magic Quadrant for RPA and subsequently named as a global top 3 in the Peer Insights Voice of Customer report. We also became world’s first and ONLY vendor to be featured in RPA, IDP and Conversational AI PEAK Matrix by Everest Group. Kudos to all Laiyers who made such impressive recognition possible throughout these years.

Since Robert Zhou and Ronen Lamdan joined as business leaders for China and International in Q2 last year, we landed and expanded with more world’s large organizations exemplified by the big deals won from China National Petroleum Corporation and Singapore National Library Board in Q2 this year. We expect more to come.

We launched process mining as another integral component of our integrated intelligent automation platform to help identify more automation opportunities using RPA, IDP and Conversational AI. In addition, process mining helps our clients to improve processes and work from a more holistic point of view.We also closed the largest funding round in the company’s history, $70M C++ led by Hopu, as well as the first international acquisition of Paris-based Mindsay. We are excited to report that all Mindsay customers have been retained so far and some have already expanded the scope of relationship with us post acquisition.

Beyond our first international base in Singapore, we now have teammates in Australia, Brazil, France, Lithuania, Malaysia, Mexico, Netherlands, Philippine, Spain, Sweden, Thailand, UK and USA. We also recently appointed William D Vanderbilt, Brad Fornaciari and Braham Shniderto be our Global Enablement Officer, Global Brand Officer and Global Strategy and Category Officer.

We aspire to build a more global ONE TEAM that can succeed everywhere in the world and be a unified force for the better in this seemingly de-globalizing world. Today, Laiye is turning 7. Not many startups get to celebrate their 7th anniversaries, especially during this volatile economic and political environment.

Looking ahead, I am further emboldened after the category design engagement we did internally in the past couple of months. As the vision appears clearer for the next 10 years with intelligent automation and digital workforce quickly becoming realities, let’s strive for global category leadership in a new expanded category that only Laiye can define, develop and dominate.

This ambition reminds me of the first public speech I delivered in English for Laiye in 2019 (that is pre-COVID era) at EmTech China by MIT Technology Review. I opened with the statement “Smart robots will revolutionize the way we WORK and live just like PCs did 40 years ago“.

Yes, our purpose has been about revolutionizing WORK in this new era of artificial intelligence. I cited then that office automation increased by only 3% versus 75% in factory automation since 1980.

The pandemic in the last three years only made spurring labor productivity growth even more imperative as we now live in a world of more hybrid workplaces, increasingly distributed workforces and more frequent operational or supply chain disruptions.

Many organizations are facing this work execution gap where human workforce needs to be complemented by digital workforce and individual workers need to be up-skilled with intelligent technologies and tools to liberate them from manual and repetitive work.

Interestingly, 7 symbolizes perfection in both eastern and western culture. I strongly believe that we are about to find that perfect spot on this renaissance wave of work. This could well be the year Laiye flys out of the cocoon and turns into a butterfly.

Of course such transformation is not guaranteed and success won’t come easily. A case in point: the silkworms my son tried to raise didn‘t make it through due to access cutoff from mulberry leaves during the recent lockdown in Shanghai. Yet this is our opportunity. To make work less work and make human more human. To truly advance our mission to help organizations and people do better and be better.

Let’s all get ready for a very exciting and hopefully perfect Year 7 ahead and stay tuned for more updates during the ensuing 100-day battle and “lightning strikes”.

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来也科技作为中国乃至全球的智能自动化领军品牌，为客户提供变革性的智能自动化解决方案，提升组织生产力和办公效率，释放员工潜力，助力政企实现智能时代的人机协同。

来也科技的产品是一套智能自动化平台，包含机器人流程自动化（RPA）、智能文档处理（IDP）、对话式AI（Conversational AI）等。基于这一平台，能够根据客户需要，构造各种不同类型的软件机器人，实现业务流程的自动化，全面提升业务效率。

目前，来也科技帮助电力，银行，保险、通信、零售等多行业的企业客户，以及数字政府、公共医疗、高校职教在内的公共事业领域，实现了各种业务场景的深度突破与打通，构建起了端到端的自动化解决方案，已服务超过 200 家 500 强企业，200 余个省市政府及上千家中小企业，2021年《财富》世界500强榜单前十名企业中，7 家在使用来也科技的智能自动化产品。同时来也科技拥有着最完善的RPA开发者生态社区，社区用户目前近70W！拥有大量智能自动化在各领域的应用案例！欢迎加入来也开发者社区交流！关注来也科技，智能自动化平台等你来探索！